Our manufacturers try to prevent damage to all packages during transit by packing each order carefully. Unfortunately from time to time damage will occur despite precautions.

If you receive an item that has been damaged in shipping, immediately initiate a UPS claim for the item. In order for UPS to initiate insurance claim for productive damage incurred by shipping:

1. Note damage to box at time of delivery receipt.

2. If extreme or severe damage is evident REFUSE DELIVERY.

3. Keep original packaging and packing material because UPS will need to inspect the items.

After initiating a claim a UPS representative will contact you with details. If your shipment was shipped from our Unique Tuning LLC location in Hardeeville, SC please contact us directly after initiating your UPS claim. Shipping damages are generally handled between original shipper (in some cases this is drop shipped by manufacturer) and the receiver.